Privacy Policy

1. Introduction

GameRank ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and tournament management platform.

Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our service, including:

2.1. Personal Information

• Name
• WhatsApp number
• Email address
• Game ID and in-game name (IGN)
• Payment information (when applicable)

2.2. Non-Personal Information

• Browser type and version
• Operating system
• IP address
• Device information
• Usage data and statistics

3. How We Collect Information

We collect information through:

• Direct interactions when you register an account or register for tournaments
• WhatsApp Cloud API for authentication and messaging
• Automated technologies such as cookies and similar tracking technologies
• Third-party sources, such as payment processors

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our tournament management platform
• Process tournament registrations and manage participation
• Authenticate users via WhatsApp Cloud API
• Send notifications about tournaments, matches, and results via WhatsApp
• Verify your identity and prevent fraud
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Comply with legal obligations

5. WhatsApp Communication

By providing your WhatsApp number, you consent to receive:

• One-time passwords (OTPs) for account verification and authentication via WhatsApp
• Tournament-related notifications via WhatsApp, including registration confirmation, slot assignments, and match schedules
• Important updates about tournaments you've registered for via WhatsApp

You can opt out of WhatsApp notifications at any time by updating your preferences in your account settings, but this may affect your ability to participate in tournaments.

We use the WhatsApp Cloud API to send these messages. By using our service, you agree to receive messages through WhatsApp.

6. Disclosure of Your Information

We may disclose your personal information to:

• Tournament organizers, solely for the purpose of managing tournaments you've registered for
• Service providers who perform services on our behalf
• Meta/WhatsApp, as necessary to provide WhatsApp authentication and notification services through the WhatsApp Cloud API
• Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties.

When you use our WhatsApp authentication and notification features, your WhatsApp number and message content will be processed through the WhatsApp Cloud API, which is subject to Meta's privacy policy and terms of service.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to certain exceptions)
• Object to our processing of your information
• Request restriction of processing
• Request transfer of your information

To exercise these rights, please contact us using the information provided in Section 11.

9. WhatsApp Data Deletion

In accordance with Meta's Platform Terms and Developer Policies, we provide a dedicated process for users to request deletion of their data from our WhatsApp Developer App.

To request deletion of your WhatsApp data, please visit our WhatsApp Data Deletion Request Form.

Upon receiving your request, we will process the deletion of all personal data associated with your WhatsApp account from our systems within 30 days, and you will receive a confirmation once the process is complete.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@gamerank.gg